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Welcome

Our online CD and DVD production service offers a fast and convenient way to copy and distribute professional-quality color-printed CDs and DVDs and custom packaging. Our online production service allows you to create and order CDs and DVDs 24 hours a day, 7 days a week.

Customizing Your Projects

We make it easy for you to customize exactly what you need, with a variety of product choices to meet your project and budget needs. Combine products together in the way that you need them. You choose:

  • Disc type: CDs or DVDs (or you can do insert-only projects)
  • Disc surface: Silver or White Discs
  • Disc printing: Full color or black-only printing
  • Content: Discs with or without content (data, audio or video)
  • Packaging: Variety of packaging options ranging from jewel cases to DVD cases to bulk discs on spindles
  • Inserts: A selection of the most common DVD and CD inserts

Getting Started

It’s easy to create and order projects.

  • Set up your account
  • Assemble and save your project through our project creator. Project creation includes
    1. selecting your disc type (CD or DVD)
    2. choosing the disc surface printing type (full color or black only)
    3. picking and designing any inserts
    4. selecting your packaging (cases, paper sleeves, etc.)
  • Upload or Mail us your content. Please see the Content section of the Help Center to learn more about content types and upload procedures
  • Upload your artwork to create your disc and insert designs. See the Artwork & Printing section of the Help Center to learn more about artwork requirements, templates and uploading.
  • Once you have completed your project, you can proceed directly to the Shopping Cart, where you’ll select your quantity and timing needs and then proceed to checkout

Order Fulfillment & Shipping

During checkout, you'll select your desired production speed, order quantity, shipping method, provide your shipping address, billing information and billing address.

Production begins when we have received all of your project materials, including content and artwork. Using our upload tool helps to get content to us as fast as possible (we do require DVD masters to be mailed in). If there are problems with your project materials, your order may be put on hold until the issue is resolved.

You will receive an email confirmation of your order, and another email notice when your order is shipped.

You can check the status of your order at any time by clicking on the ORDER HISTORY tab in your account and then click the link for your order.

Occasionally, we notice a problem that prevents an order from going through our production process successfully. If that happens, we will email you to let you know and tell you what you need to do to resolve the problem.

Overview

Our duplication service provides "short-runs" - typically from 1 to 1000 copies - of professional quality printed discs in 1-5 days.

Duplication produces CD-R or DVD-R discs that can be encoded using laser-based burners. A duplication order can be done in as little as one or two days depending on quantity and composition. Our site offers easy to use tools for creating and submitting projects for Duplication.

An alternative process is DVD or CD replication which is commonly used for larger runs. Replication stamps out the CD or DVD using physical molds (called glass masters). Replication typically has a 300 unit minimum and requires set-up of glass masters. This process requires more time than duplication but has advantages if the quantities are large. Most manufacturers require 2-3 weeks for a replication order.

Our replication service allows production in as few as 8 business days.

Appearance

Our Duplication technology typically employs an on-disc thermal print process (although some orders may use silkscreen or equivalent methods for larger orders). Using a patented 3-color CMY thermal printing technology, we print high-resolution images directly onto the disc surface. All of our technologies produce high quality, high resolution images. These are not stickers - this is direct-on-disc printing. The printing has a durable, waterproof finish, is scratch resistant, and won't smudge. Thermal printing is integrated with CD and DVD burning systems that automate production and allow rapid order turnaround.

Replication orders will typically use silk screen or offset printing processes. This allows spot colors or full color discs. The appearance tends to be less glossy than with the duplication technology.

Both methods produce attractive, high quality products, but different surface printing technology and media types will result in a different appearance between a duplicated product and a replicated one.

Media

We use high quality media and professional-grade production equipment for every order.

In terms of the content on the disc itself, there is no difference between a CD-R and a glass master pressed CD in terms of sound quality or data integrity - they both contain exactly the same digital information - bits are bits! Our CD-R and DVD-R duplicated discs are compatible with all computer-based drives and most standalone players. For standalone players (CD or DVD), CD-R generally have compatibility rates in excess of 99% while DVD-R have 90+% compatibility.

Insert Printing

Our inserts are printed using very high quality four color digital or offset printers. All inserts allow full four color printing. See our Products Page for available insert products and descriptions.

You can use our online design tools to prepare your artwork - simply upload your art in jpg or bmp format; the tools will allow you to complete the design process. For your convenience, an alternative is available using predefined Photoshop Templates, available via the download link at the top of the page.

For more information on insert artwork, please see the Artwork & Printing tab.

Products

See our Products page for up-to-date product offerings and descriptions. We provide a wide variety of high quality disc, case and insert choices to meet your needs.

Prices

Instantly available via the pricing link at the top of any page to see our pricing; our Price Quote feature will allow you to easily configure your project for an exact and instant quote!

Prices vary according to the quantity, production speed, type of inserts and packaging. We offer a number of ways to meet your budget without sacrificing quality.

Shipping charges are calculated based on weight, and shipping method. You will see a complete quote including shipping and any sales tax before you complete the checkout process.

Bulk Discs (No Packaging)

Want just discs with no packaging? No problem. Select "None" as your packaging choice and we will ship the discs on a spindle. (Note: Small orders, up to 25 units may be shipped in paper sleeves)

Blank Discs (No Content)

You can order CD-R or DVD-R with printed surface but not burned so that you can burn them yourself. Simply select the "Blank" button in the "Disc Options" panel on the Create Project page. These discs will be burnable in computer-based CD or DVD burners. (Note: We recommend these not be used in disc-to-disc burners that are components of home entertainment systems.)

For best results when burning discs, be sure to burn from content stored on your hard drive rather than doing a disc to disc copy; shut down other applications on your computer before beginning the burning process.

Payment Options

Our system is designed for orders to be placed online using a credit card only (Visa, MasterCard, Amex; we do not accept Discover cards).

For some large orders, we may be able to arrange alternative payment options. If your order is eligible, you will be provided information about alternative payment methods during the checkout process.

For more help, please contact us.

In the online checkout process, you must provide accurate billing information including a valid credit card, security code, and billing address. We will authorize your credit card for the full amount of your order, but we will not charge your card until we complete and ship your order.

Important Note: We are producing custom media; we cannot begin production until we have authorized payment.

If you are using a Debit Card, and you encounter authorization problems (often due to incorrect addresses, or security information), DO NOT resubmit your order. You should contact us for assistance in completing the order. Multiple submissions can result in multiple authorizations to your card which could tie up your funds.

Order Size & Minimum

There is no minimum order size for 1, 2 and 5-day duplication orders.

Production Time

We can provide production in as little as one day. We offer a variety of production types to flexibly meet your specific needs and order quantity.

Our duplication service is available at three different production levels:

  • 1-Day Rush Duplication
  • 2-Day Express Duplication
  • 5-Day Standard Duplication

We may also be able to produce your order during the same day it was placed. If you need an order for Same Day Rush, please call us. This service is of limited availability.

  • 8 Day Replication
  • This service offers full featured service including printed inserts, tray cards, cases or other packaging, with content stamped using glass masters. It offers speed at a very attractive price for volume buyers.

    There is a minimum order quantity of 300 units. These orders are usually produced using silk-screen, offset, or similar technology. If you have specific color matching needs, contact us.

    Our service standard is to ship the order on or before the 8th Business day following the day of order finalization and all project elements accepted for production.

    We refer to production days as business days, which end at 5pm Pacific Time. Major holidays are not business days. Certain restrictions may apply.

    The day an order is placed (or the final element needed for production, such as a master disc) is not counted in production timing.

    For example, an order placed at 4pm on Monday with 2-day production would be produced and shipped by end of day on Wednesday. The same order placed at 6 pm on that same Monday would have missed the "deadline" for that day and would be shipped by end of day Thursday.

    Shipping Time

    During checkout, you can specify Ground, 2nd day Air or Next Day Air shipping. Ground can take three to seven days.

    Duplication orders are generally shipped from our California facility. Replication orders may ship from other locations.

    Important Note: Add shipping time to the production time to determine the expected delivery date of your order.